I ordered 3 pots. All 3 arrived broken. I contacted the seller and they immediately sent out 3 more pots. The new pots arrived in perfect condition. The glazes are stunning. The design is fantastic. Perfect! I am very pleased.So I prepared 2 of these pots properly for planting to ensure water would seep through inner pot and into soil. I planted my two African violets and set them in the outer pot with water, and also watered a little bit on the top. I could not for the life of me, get the water to seep through enough to sustain the plants. I contacted the company directly and was told that the self watering is only for supplemental watering and that you need to water from the top. I returned them since it defeated the purpose of having a self watering pot in the first place. I will say, though that they are very pretty.Chipped in several places.It was beautiful, unfortunately it arrived broken.Loved this pot. Very nice looking.Using it for my African violet.This pot is beautiful. It was wrapped very securely. The colors are even better than online. It will allow for my violet to stay in this size pot for a long time.Color was good, anxiously awaited product because I have an older similar pot that's smaller, wanted to transplant into this pot. Box was in good shape, packed great with lots off bubble wrap, everywhere. In fact I was shocked it was in 15 pieces, shattered and cracked everywhere. Several pieces fell out, and then anywhere you touched it, another piece fell off. I was like it was dropped 100 feet , then put back together and wrapped which would have been impossible. Again, the Box was in good shape, no crush marks. The ONLY CONCLUSION I could come up with is it's SUPER FRAGILE, and may not last long with dirt and water in it, moving it around etc. They would not send another one